CADILLAC FREE MAINTENANCE

  • The Cadillac Scheduled Free Maintenance Program covers recommended GM services required to maintain your vehicle to the utmost performance (according to the maintenance schedule indicated in the owner manual) during the Scheduled free Maintenance period.
  • The Cadillac Scheduled Free Maintenance Program period will begin on the date the vehicle is first delivered or put in use (as shown on the inside cover of this booklet). It ends at the expiration of the coverage as mentioned below.
  • The Cadillac Free Scheduled Maintenance Program is not part of the warranty, but is offered concurrently with the warranty up to 4 years/100,000 km (whichever comes first).
  • To obtain the required maintenance and service, take the vehicle to your GM authorized Cadillac dealer when suggested by the maintenance schedule indicated in the owner manual. Only mentioned maintenance will be made for free.
    This Free Scheduled Maintenance is for Cadillac vehicles registered and normally operated in the country in which this program is issued by GM authorized Cadillac dealer.

Maintenance Parts which are Covered under Cadillac Free Maintenance:

  • Engine oil filter
  • Fluids and lubricants
  • Transmission filter (if applicable)
  • Tire rotation and balancing (rotate only if recommended as per maintenance schedule)
  • Passenger compartment air filter
  • Engine air cleaner/filter

What is Not Covered

  • The provisions of this warranty shall not apply to maintenance service and most maintenance parts. See maintenance parts listed in the scheduled maintenance section of this booklet. For further information on maintenance parts warranty, please contact your GM authorized Cadillac dealer.
  • Failures due to lack of proper maintenance as described in the maintenance schedule; failure to follow maintenance schedule intervals; failure to use fuel, oil, and lubricants recommended in the owner's manual. Proof of performing maintenance according to owner's manual is your responsibility. Keep all receipts and make them available if questions arise concerning maintenance. It is recommended to have all scheduled services performed by a GM authorized Cadillac dealer to avail the benefits of free maintenance (if applicable).
  • Tires are only warranted by the tire manufacturer. Contact your authorized Cadillac dealer for details.
  • Accidents or damage caused by collision, fire, theft, freezing, vandalism, riot, explosion, or objects striking the vehicle; misuse of the vehicle such as driving over curbs, overloading, racing, or other competition; modifications/alterations to the vehicle. In addition, coverages do not apply if the odometer has stopped or been altered. Proper use is described in the owner's manual
  • Any damage/failure of a component that can be attributed to the use of any non-GM parts/ accessories or parts/accessories not approved by GM modifications/alterations, including any performance enhancing software or hardware, is not covered by warranty. General Motors reserves the right to revoke the warranty coverage if it is observed/ reported that the vehicle has been subject to any of the conditions above.
  • Poor fuel quality or incorrect fuel may cause driveability problems such as hesitation, lack of  power, stall, or no start. It may also render gauges inoperable or degrade functionality for components such as spark plugs, oxygen sensors, and the catalytic converter. Damage from poor fuel quality, water contamination, incorrect diesel fuel or gasoline will not be covered. Please refer to your Owner Manual under "Fuel" , for additional recommendations.
  • Damage caused by airborne fallout (chemicals, tree sap, etc.), stones, hail, earthquake, water or flood, windstorm, lightning, sand blasting, etc.
  • Appearance items like trims, body molds, chrome finishers, rubber linings , weatherstrips, headlamp/tail lamp surfaces, etc. which are bound to deterioration due to usage, aging, exposure, usage of chemical cleansing agents, etc.
  • Normal noise, vibration, wear, tear, discoloration, fading, deformation or blur.
  • Cleaning and polishing, lubricating (including suspension lubrication), replacing all consumable parts like filters, spark plugs, bulbs, belts, worn brake and clutch linings, refinishing or replacement of brake rotors, etc. and performing other normal maintenance services all vehicles require including operations like, but not limited to, door adjustments, wheel alignment and balancing, tire rotation, cleaning of fuel systems, etc. See maintenance schedule and owner's manual for full details.
  • This warranty does not cover any economic loss including (without limitation) payment for the loss of time or pay, inconvenience, loss of vehicle use, vehicle rental expense, lodging bills, food, other travel costs, storage charges, and other incidental or consequential loss or damage.

This is the only expressed warranty applicable to General Motors vehicles and neither distributors, dealers, nor the General Motors Overseas Distribution LLC authorize any person to create for them any other obligation or liability in connection with these vehicles. Any implied warranty of merchantability or fitness for a particular purpose applicable to this vehicle is limited in duration to the duration of this written warranty. General Motors Overseas Distribution LLC shall not be liable for incidental or consequential damages resulting from breach of this written warranty or any implied warranty.